Privacy policy

Last Updated: July 17, 2026

RafaRef respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when visiting or making a purchase from our website (https://rafaref.com/).

1. Information We Collect

When you visit or use our store, we collect certain information to provide our services. This includes:

Personal Identification Information: Your name, shipping and billing address, email address, and phone number.
Order Information: Details regarding the products you purchase and payment information (please note that payment processing is handled by secure third-party payment gateways; we do not store your full credit card details on our servers).
Device Information: Information about your web browser, IP address, time zone, and some cookies that are installed on your device as you browse our site.

2. How We Use Your Information

We use the information we collect to:

Fulfill Orders: Process your purchases, arrange for shipping, and provide you with invoices and order confirmations.
Communication: Contact you regarding your orders, respond to your inquiries, and provide customer support.
Improvement: Optimize our website and customer experience by analyzing how visitors browse and interact with our store.
Marketing: Provide you with information or advertising relating to our products (only if you have opted in to receive such communications).

3. Data Sharing

We share your Personal Information with third parties only to help us use your information, as described above. Examples include:

Service Providers: We may use third-party platforms (such as Shopify) to power our online store.
Logistics: We share your address and contact information with shipping and fulfillment partners to deliver your orders.
Legal Compliance: We may share your information if required to do so by law or in response to valid requests by public authorities (e.g., in compliance with Saudi law).

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

Depending on your location and applicable data protection laws, you may have the right to:

Access the personal information we hold about you.
Request that your personal information be corrected or deleted.
Withdraw consent for marketing communications at any time.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.